Privacy Policy
This Privacy Policy explains how Verve Array ("we", "us", "our") collects, uses, stores, and protects personal information when you visit our website, contact us, or use our services. We are committed to handling your data responsibly and in line with applicable privacy laws, including the EU General Data Protection Regulation (GDPR) where it applies.
1. Data Controller
The data controller responsible for your personal data is:
Verve Array
Via dei Tigli 18A
Verona, Italy
Email: build@vervearray.com
2. Information We Collect
Depending on how you interact with us, we may collect:
- Contact information — name, email address, company name, and message content when you submit a contact form or email us;
- Technical data — IP address, browser type, device type, operating system, referring URLs, and approximate location derived from IP;
- Usage data — pages visited, time on site, scroll interactions, and performance or error logs;
- Cookie and similar technologies data — as described in Section 6 below.
We do not intentionally collect sensitive categories of data (e.g. health, biometric, or political opinions) through our public website unless you voluntarily provide them in a message and we have a lawful basis to process them.
3. How We Use Your Information
We use personal data for the following purposes:
- To respond to inquiries and provide requested services;
- To operate, maintain, and improve our website and user experience;
- To analyze traffic and usage patterns (including aggregated or anonymized analytics);
- To protect against fraud, abuse, and security incidents;
- To comply with legal obligations and enforce our Terms and Conditions.
Legal bases (GDPR): Where GDPR applies, we rely on one or more of: your consent; performance of a contract or pre-contractual steps; our legitimate interests (e.g. site security and improvement), balanced against your rights; and legal obligation.
4. Sharing and Processors
We do not sell your personal data. We may share information with:
- Service providers — hosting, email, analytics, font/CDN, or infrastructure partners who process data on our instructions under contractual safeguards;
- Professional advisers — lawyers or accountants where necessary;
- Authorities — when required by law or to protect rights and safety.
Some providers may be located outside the European Economic Area. Where required, we use appropriate safeguards such as Standard Contractual Clauses or equivalent mechanisms.
5. Retention
We retain personal data only as long as necessary for the purposes described above, unless a longer period is required by law. Contact form submissions are typically retained for up to twenty-four (24) months unless a business relationship continues or you request earlier deletion.
6. Cookies and Similar Technologies
Our website may use cookies and local storage to enable core functionality, remember preferences, and measure performance. Types may include:
- Strictly necessary — required for basic operation;
- Functional — enhanced experience (e.g. settings);
- Analytics — understanding how visitors use the site (often aggregated).
You can control cookies through your browser settings. Disabling certain cookies may affect site functionality. Where required by law, we will request consent before placing non-essential cookies.
7. Your Rights
Depending on your location, you may have the right to:
- Access a copy of your personal data;
- Rectify inaccurate data;
- Request erasure ("right to be forgotten");
- Restrict or object to certain processing;
- Data portability;
- Withdraw consent at any time (without affecting prior lawful processing);
- Lodge a complaint with a supervisory authority (in Italy: Garante per la protezione dei dati personali).
To exercise these rights, contact build@vervearray.com. We will respond within the timeframe required by applicable law (typically one month under GDPR).
8. Security
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. No method of transmission over the Internet is completely secure; we cannot guarantee absolute security.
9. Children
Our services are not directed at individuals under sixteen (16) years of age. We do not knowingly collect personal data from children. If you believe we have received such data, please contact us and we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date reflects the current version. Material changes will be indicated on this page. We encourage you to review this policy periodically.
11. Contact
For privacy-related questions or requests: build@vervearray.com
Verve Array, Via dei Tigli 18A, Verona, Italy.